Privacy Policy

Last updated: June 2026

Yourgolfball.co.uk (“we”, “us”, “our”) is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or place an order with us, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Yourgolfball.co.uk is the data controller for the personal data you provide to us. If you have any questions about this policy or how we handle your data, please contact us.

2. What Data We Collect

We may collect and process the following personal data:

• Name and contact details (email address, phone number, delivery address)
• Order and payment information
• Images or logos you upload for personalisation
• Browsing behaviour on our website (via cookies and analytics tools)
• Communications you send to us

3. How We Use Your Data

We use your personal data to:

• Process and fulfil your orders
• Communicate with you about your order
• Send marketing emails (only with your consent)
• Improve our website and services
• Comply with legal obligations

4. Legal Basis for Processing

We process your data on the following legal bases:

• Contract: to fulfil your order
• Legitimate interests: to improve our services and prevent fraud
• Consent: for marketing communications
• Legal obligation: where required by law

5. Sharing Your Data

We do not sell your personal data. We may share it with trusted third parties who help us operate our business, including:

• Payment processors (e.g. Shopify Payments, Stripe)
• Delivery and fulfilment partners
• Email marketing platforms
• Analytics providers (e.g. Google Analytics)

All third parties are required to handle your data securely and in accordance with applicable law.

6. Cookies

We use cookies to improve your browsing experience, analyse site traffic, and personalise content. You can manage your cookie preferences via our cookie banner or your browser settings.

7. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Order data is typically retained for 7 years for tax and accounting purposes.

8. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Data portability
• Withdraw consent at any time

To exercise any of these rights, please contact us. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

9. Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Our website is hosted on Shopify, which is PCI DSS compliant.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please get in touch.