Frequently Asked Questions
Frequently Asked Questions
Everything you need to know about ordering personalised golf balls from Yourgolfball.co.uk. Can't find your answer? Get in touch and we'll help.
Personalisation
How does the personalisation process work?
Simply choose your golf ball, upload your design or text using our online design tool, preview your personalised ball in real time, and place your order. It's that simple.
What can I put on my golf balls?
You can add names, initials, logos, photos, messages, or any custom artwork. Our design tool gives you full creative control. The maximum print size is 2cm in diameter or 1cm by 2cm.
Can I put my own logo on a golf ball?
Yes — you can upload your own logo directly in our design tool. We recommend PNG or SVG files with a transparent background for the sharpest print quality.
What file formats do you accept for logos?
We recommend uploading PNG or SVG files with a transparent background for the best print quality. JPEG files are also accepted.
Can I see a proof before my order is printed?
Yes — our design tool shows you a live preview of your personalised ball before you add it to your cart, so you know exactly what you'll receive.
Ordering
What is the minimum order quantity?
We offer personalised golf balls in packs of 3, 6, and 12. For bulk or corporate orders, please visit our Business Orders page.
Can I order for a golf club or corporate event?
Absolutely. We specialise in club and corporate personalised golf balls. Visit our Business Orders page or contact us for a quote.
Delivery
How long does production take?
Standard personalised orders are produced and dispatched within 3–5 working days. Bulk and corporate orders may take longer — contact us for a lead time.
How long does delivery take?
UK standard delivery typically takes 2–3 working days after dispatch. Express options are available at checkout.
Do you offer free delivery?
Yes — we offer free standard delivery on qualifying orders. Check the banner at the top of our site for the current threshold.
Returns
What is your returns policy?
As personalised products are made to order, we are unable to accept returns unless the item is faulty or incorrect. Please contact us if you have an issue with your order.
Still have a question?
We're happy to help. Get in touch and we'll get back to you as soon as possible.